Coaching Terms + Conditions

 

By accepting our coaching, paid or unpaid,  you agree to the terms of this agreement between Amanda Kingsley and Jennifer Heilman of Connected Growth Co-Coaching and yourself.  We the coaches agree to provide Coaching Services for the you client, focusing on personal growth and a lifestyle transformation.

Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the client to maximize personal and professional potential.


 

Responsibilities

1. Coach agrees to maintain a Code of Ethics and standards of behavior. 

2. Client is responsible for creating and implementing his/her own physical, mental and emotional well-being, decisions, choices, actions and results. As such, the Client agrees that the Coach is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Coach. Client understands coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

3. Client understands that coaching is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters. If Client is currently under the care of a mental health professional, Coach will recommend that Client inform the mental health care provider and the client may need to have a referral letter from their health care provider.

4. Client agrees to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the program.

 

 

Services

The parties agree to engage in the program or session as described. The Coaches will be available to clients as described by each service and can always be reached by email, amanda@connectedgrowthcoaching.com and or jen@connectedgrowthcoaching.com. Both coaches may also be available for additional time, per client’s request on a prorated basis rate of $250/hour.

The time of the coaching meetings will be determined by Coach and Client based on a mutually agreed upon time. The Client will initiate all scheduled calls and will call the Coach at the decided number or on Zoom. If the Coach will be at any other number for a scheduled call, Client will be notified prior to the scheduled appointment time.

 

 

Fees, Cancellation, Termination

This coaching agreement is valid at the time of booking. 

Client agrees that it is the Client’s responsibility to notify the Coach at least 24 hours in advance of the scheduled call/meeting if the client cannot make the session. Client will be billed for a missed session if the client does not turn up or reschedule. 

The Client may terminate any agreements within 24 hours of investment for a refund, beyond that period there is a no refund policy in place.

 

 

Confidentiality

This coaching relationship, as well as all information (documented or verbal) that the Client shares with the Coach as part of this relationship, is bound to confidentiality by a Code of Ethics, but is not considered a legally confidential relationship (like in Medicine or Law). The Coach agrees not to disclose any information pertaining to the Client without the Client’s written consent. The Coach will not disclose the Client’s name as a reference without the Client’s consent. Confidential information does not include information that: (a) was in the Coach’s possession prior to its being furnished by the Client; (b) is generally known to the public or in the Client’s industry; (c) is obtained by the Coach from a third party, without breach of any obligation to the Client; (d) is independently developed by the Coach without use of or reference to the Client’s confidential information; or (e) that the Coach is required by law to disclose.

According to the ethics of our profession, topics may be anonymously and hypothetically shared with other coaching professionals for training, supervision, mentoring, evaluation, and further coach professional development and/or consultation purposes.

 

 

Limited Liability

Except as expressly provided in this agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.

This is the entire agreement of the parties, and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.

By scheduling services, client acknowledges that he/she has had the opportunity to review this agreement, and that he/she understand all aspects within it, and agree to abide by it.